Gain the perspective you need to assess all the elements of situations to determine realistic choices and outcomes. Are you sometimes reluctant to communicate the whole truth for fear of the reactions of others? Do they even listen? Do you have a narrowly defined sense of your scope of responsibility and keep things internal on a need-to-know basis? Proactive communication is an essential strategic planning philosophy, team growth tool, and personal discipline that has revolutionized customer service, education, succession planning, and marketing. How can you use this skill set to improve outcomes in your area of focus? Something has to give when there is too much to do and too little time. Communicating news others don't want to hear is daunting but essential. This program will give you the perspective you need to assess all the elements of situations to determine realistic choices and outcomes. You will evaluate the players and consequences to put together the right message with the right timing and tone. Your approach to customers, bosses, peers, and partners can transform when you prevent problems rather than fix them. Proactive communication takes courage and skill-- attend this program to develop both

Sherry Prindle, Professional Coach Academy

IAAP

ASAP PACE

Nursing CE's through Medi-Sota

65 minutes

Effortlessly integrate data wherever you need it, in the format you require and with the expertise to ensure there is no data left behind. Microsoft® Office® programs don't always play well together in the sandbox. In fact, it can be downright frustrating to transfer data from one program to another or to try to use two programs in collaboration. This topic will help you to discover best practices for sharing data across Microsoft® Office® with ease and accuracy. You will discover effective techniques for consolidating documents across programs, manipulating data to best serve your purposes and ideas for saving yourself time and heartache. Whether you are responsible for spreadsheets or presentations or standard word processing, you'll become the ringmaster of your office circus. We will also cover some common issues that you may face such as mail merge formatting errors and linking error messages.

Marie R. Herman, CAP, OM, ACS, MOSM, MRH Enterprises LLC

IAAP

ASAP PACE

62 minutes

Learn how to effectively work through a claim and avoid issues that can arise. Handling a workers' compensation claim is often complex and challenging. Workplace accidents can produce a costly impact for management personnel in all industries. Many parties are involved in every aspect of a claim, including the insurance carrier, claims representative and counsel, but each of them must be dealt with in a very different manner. This webinar will provide guidance to effectively work through a claim and avoid issues that can arise. Attendees will learn how to successfully investigate an accident, report an injury, communicate with various parties, facilitate return to work situations as well as gain the necessary tools to effectively address the numerous and complex issues that arise after an on-the-job injury.

Zachary M. Rubinich, Esq. & Daniel G. Spafford, Esq., Rawle & Henderson LLP

ASA

CLE

SHRM

68 minutes

Learn HIPAA regulations and compliance essentials to protect non-public health data, whether in healthcare or administration. Are you new to your team or to a role in which you are handling individuals' non-public health data? Would you like to gain a practical understanding about the Health Insurance Portability and Accountability Act (HIPAA)? This informative course will provide you with a solid foundation of HIPAA regulations, helping you understand its purpose, scope, and key compliance requirements. Whether you're in healthcare, administration, or any industry handling protected health information, this course will equip you with essential knowledge and best practices to safeguard sensitive data.

Leslie Bender, CIPP/US, CCCO, CCCA, IFCCE, Eversheds Sutherland (US)

Certificate of Completion

Nursing CE's through Medi-Sota

20 minutes

Learn how to improve workplace morale by keeping your employees engaged, responsible, and happy. Low employee morale can lead to many problems for organizations everywhere. Some of the problems result in hard costs, such as high turnover or poor quality of work, and some of the problems result in soft costs such as poor unit cohesion and low employee involvement. Finding and keeping new employees is extremely difficult for some sectors and companies have turned to pay increases, signing bonuses, and premium wages for overtime and weekend shifts. Even with these short-term incentives, companies cannot hire enough new workers or retain their experienced ones. We have seen and helped employers develop a committed long-term workforce by offering flexibility and predictability. This topic will help leaders concerned with their organizations employee engagement to first understand the organizational cost associated with low morale, secondly to identify if they have a problem that is intolerable, and thirdly to review some of the mitigating options companies have used to reverse the trend. Finally, you will be presented with real world examples of how organizations have improved morale and how those results have led to wide-ranging benefits for the company and their employees.

Frank Pereira, Coleman Consulting Group

Nursing CE's through Medi-Sota

60 minutes

Increase your daily personal productivity and accomplish what you want without feeling burnt out. When you ask most professionals how they are doing, they will say they are busy. They might say that they wish they had more time in a day. Although we cannot technically create more than 24 hours in a day, this topic will outline clear and proven strategies to make the most of each day. Most of us desire to accomplish more than we do each day. You will walk away with strategies that anyone can use immediately, resulting in an immediate and tangible gain in personal productivity.

Carol Williams, Beacon of Light Center, LLC

IAAP

ASAP PACE

Nursing CE's through Medi-Sota

60 minutes

Avoid litigation and ensure your current dress code and appearance policies aren't a ticking time bomb. Employers need to be able to set and manage policies, to identify and mitigate legal issues (such as protected class considerations), and to work with employee requests for accommodations. This program will address workplace dress and appearance, including policy considerations, challenges (including discrimination issues) and best practices. This presentation will assist those in understanding how to address existing dress and appearance policies to ensure compliance with federal and state laws, local laws and Equal Employment Opportunity Commission rules.

Peter E. Hansen, Amundsen Davis, LLC

ASA

CLE

SHRM

NASBA CPE

HRCI

Nursing CE's through Medoi-Sota

63 minutes

Learn the attributes, skills, and traits you need to be an effective recruiting leader. To effectively recruit leaders, you need a solid understanding of organizational strategy to understand the skills needed to adequately fill job openings. Today's recruiting leader must be forward thinking and shape their organization's workforce, not just replace talent. Recruiting leaders are charged with driving recruiting performance and developing innovative ways to source quality talent. This topic will identify ways to support recruiting leaders in being more transformational in their day-to-day work.

Cynthia R. Mullins, CEO & Founder, Baldwin Rise

ASA

SHRM

HRCI

66 minutes