Front Desk Tips—Setting Them Up for Success

From Feb 27 2023 12:00 pm until Feb 27 2023 1:00 pm
At Webinar

This course will benefit new and experienced front desk team members and those responsible for managing front office staff. 

Key Learning Objectives:

1. Improve communication skills

2. Develop essential customer service skills

3. Collecting payments at TOS

4. Improve accuracy in entering patient data

5. Educating patients on their financial responsibilities

Who Should Attend: HIM and Business Office Staff

Presenter: Jo M. Potts, CPC, Administrative Director

Continuing Education:  Clock Hours:  1.0                   

 It is the responsibility of the attendee to determine whether these activities meet the current criteria for continuing education.

Registration Fees:

Medi-Sota Members: $FREE

Non-Medi-Sota Members: $75/Person

Cancellations must be made no later than 10 business days prior to the course. The full course fee will be charged if cancellation is made in less than 10 business days. Full refunds will be given for all classes cancelled by Medi-Sota. Registration is transferable to another person.

An alliance of rural healthcare organizations working together to provide customized value and services that will meet the individual needs of its members.

Contact Information


1280 Locust Street, Suite 16
Dawson, MN 56232

(320) 769-2269